English for Logistics

Descrizione

Il corso rivolto a chi ha una competenza linguistica di base è finalizzato e sviluppare la micro lingua tecnica utiilizzata da chi opera nella logistica.

Docente

Federica Zennaro

Contenuti

1. Introduction to Logistics
◊ a common language to Logistics: definition and
areas
◊ jobs in Logistics: responsibilities and duties
◊ vocabulary and useful phrases
2. Logistics services
◊ acronyms
◊ vocabulary and expressions
◊ value added services (3PL, 4PL, etc.)
3. Visiting the warehouse
◊ greeting visitors
◊ warehouse areas
◊ describing processes
4. Handling goods
◊ equipment (cranes, forklift truck, etc.)
◊ measures, volumes and weights
◊ safety signals and regulation
5. Placing orders
◊ quantity, size, price
◊ receiving an order
◊ delivery dates
6. Picking, packing and inventory
◊ inventory management
◊ procurement
◊ picking and packing
7. Arranging transport and shipping goods
◊ types of containers
◊ scheduling delivery
◊ dangerous goods
8. Transport options
◊ organization of an airport
◊ organization of a port
◊ multimodal shipping
9. Solving shipping problems and handling complaints
◊ delivery problems
◊ shipping problems
◊ damaged goods and insurance claims
10. International Trade
◊ Incoterms
◊ Trade documentation
◊ Terms of Payment

Durata: 20 ore

Calendario

25/05/2020 lunedì 16.30-18.30
28/05/2020 giovedì 16.30-18.30
04/06/2020 giovedì 16.30-18.30
08/06/2020 lunedì 16.30-18.30
11/06/2020 giovedì 16.30-18.30
15/06/2020 lunedì 16.30-18.30
18/06/2020 giovedì 16.30-18.30
22/06/2020 lunedì 16.30-18.30
25/06/2020 giovedì 16.30-18.30